NEWS AND EVENTS

To better address the learning needs of our clients NIS has developed networks across the globe covering United Kingdom, Asia, Australia, Canada, USA. Having these links enables NIS to better manage the transition of students into the New Zealand educational environment. With future development of NIS offices throughout the globe will assist in consolidating NIS pathways into Universities throughout the world. And this is why at NIS our moto is, “to educate and network for success”

Courses & Subjects

The National Institute of Studies offers a range of flexible long stay programs. You must study for a minimum of 12 weeks. If you want to study for less than 12 weeks, please go to Short Courses. You can start almost every Monday and take holidays during your program, but requests for holidays must be made at least 1 month in advance.
Call Centre Certificate ( Level 3 )

The National Certificate in Call Centre Operations (NZQA Level 3), which is taught in our state-of-the-art LIVE Call Centre environment at our New Lynn campus. This is the basic qualification for people working in a contact centre (sometimes referred to as call centre). Holders of the certificate have demonstrated that they are able to work effectively in a contact centre environment, where they communicate with customers or the public using a variety of media for the purposes of customer services, marketing, information gathering, operating a help desk, or similar functions. The competencies gained in this qualification are also a useful foundation for other occupations in the sales and service environment. Courses delivery: Students may choose to complete this qualification either full-time or part-time.

Duration : Full-time: 16 to 18 weeks , Part-time: 20 to 22 weeks , Campus: Auckland